We rented a cabin in Bryson City and visited the GSMR for the Polar Express. The booking process was fast and easy. The Cabin looked exactly like it did in the pictures. We had some difficulty finding the cabin, but they walked us right in when we called.
I am giving this three stars is for a couple reasons:
Disgusting place. Bugs everywhere, everything is dirty. I’ve travel so far and I’m so disappointed. I never write a review and I’m doing it because it’s so unfair for anyone to be experiencing this.
We had a very pleasant three days in Bryson City, really cool town, cool nature around us - that was absolutely worthwhile. We left, made sure everything was taken care of, took lots of videos and pictures of how nice it was (after reading some of these reviews), and came home, knowing that we would be better off with a different company next time, but still happy.
1. Goats and chickens from surrounding houses roam the property we
Come to find out, they forgot our security deposit! How do you just 'oops - here's $600 that isn't ours, but we'll just keep it until they notice?' I dunno - I'm trying to be reasonable, and I get that things happen, but this just sounds like a fly-by-night organization that doesn't really have it's s&%^* together, you know? We will absolutely be going back to Bryson City, but I think we'll be finding a different firm to work with next time.
dishes, lack of bedding/pillows, and animal excrement on the deck.
We loved Gin’s Deep Creek Cottage. Family of 4 with 2 little boys. This cottage had everything we needed to enjoy for the week. Used the hotub twice and the fire pit twice. We loved the closeness of the waterfalls and trails within a mile of the cottage. We also loved the closeness of the town of Bryson City to our cottage. We would definitely recommend this to cottage and Bryson City Cabin Rentals. We plan on trying to get this cottage again next year if it’s available.
2. Minor cleanliness and amenity issues in the cabin, including dirty
parked.
Whisper Creek is a fantastic place to stay - very close to the Nantahala Outdoor Center, white water rafting, zip line, Appalachian Trail and horseback riding.
We had a 'fine' experience - eventually. After completing the rather byzantine reservation process (multiple emails, multiple online forms, including having to email them to ask about a separate form that they would send us ), we finally had a nice place picked out and reserved, at a fairly reasonable rate. We arrived to find an INCREDIBLE VIEW.
The Bryson City Cabin Rental's management team is superb. They are attentive to your needs and very pleasant to work with. I would highly recommend them to everyone.
It took 45 minutes of waiting for them to even offer moving us to another place, and then we had this weird passive aggressive pause on the phone where I wasn't going to accept something less than what we had paid for, but the agent clearly wanted me to. So we seriously just sat in complete silence for two minutes on the phone until they caved and found something comparable. Was a bizarre moment. Anyways, they moved us to a different cabin, much less nice view, more crowded with other cabins around us, but at least it was clean and ready for us. That's the 'fine' part.
stayed in and this was not disclosed. I was fearful of our vehicles when
What a shame then, that the place was clearly not ready for us - no sheets, place was dirty from the last residents, and the hot tub was pretty gross. No worries, these things happen, so we call in, and it takes four or five phone calls to learn that they have to call the owners of the cabin, who have separate cleaning staff, to come in. No indication on when that might happen, like not even a 'we can do it tonight!' or anything.
Bryson City Cabin Rentals is a US Travel Agency based in Bryson City, North Carolina. Bryson City Cabin Rentals is located at 264 US-19 #4, Bryson City, NC 28713, USA.
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