Bought a washer and dryer, front loading. Love it. Had an issue with the door closing, tech came and fixed it. Friendly staff, knowledgeable and easy to work with. Will buy from R & G again for other appliances.
Poor business practices!
Reasonable prices on new and used appliances! Great repair service! Fast, friendly, knowledgeable and reasonably priced! U-haul services are very helpful , trailers are clean and in good repair! Trucks are newerish, very clean and sound mechanically! Staff is friendly and always helpful! Never had a single problem with any service they offer! Good folk!
I bought my washer and dryer from this place around 2013. Still running strong! The refrigerator and oven in the apartment I rent is also from this place and is still running strong after 7 years. I have never had a problem with Ron coming out within 24-48 hours for repairs if need be. (48 hours being if a part has to ordered) My grandparents and parents have both used Ron and have never had a problem with him. Fair prices, fast and timely service. I would definitely recommend this business to anyone looking for appliances or repairs.
I recently bought a washer and dryer at R&G Maytag, and the young lady who helped me was both knowledgeable and friendly. I am very happy with my purchase and plan to buy any future appliances from them. I try to shop local whenever I can, because not only does it help my city's economy, it helps a local family stay in business and make an honest living!
I attempted to call and discuss my displeasure with R&G the day after I received the bill. Ron, the owner, started the conversation overly aggressive and hateful, telling me that he knew he was going to get screwed having to work on a rental property and didn’t figure I would pay him anyways. I was born and raised in Bryson City with all my family still there; does Ron realize that Bryson City is 50% rental properties? And, I have done business with R&G in the past, never had an issue and always paid my bills immediately. So, I am not sure why he stated that he “knew he would get screwed.” If given a repair quote of $275, I would have paid the service charge and bought a new oven from R&G. All in all, I am the one that will get screwed. I am mailing R&G the full $275 payment for what hopefully keeps the oven running for a few more years, but will NEVER do business or recommend R&G Maytag in Bryson City to anyone!
The oven stopped working in my rental property in March, so I called R&G. It took six phone calls speaking with three different individuals, and three weeks to get a service guy to come out (less than 1 mile away from their business). The inexpensive oven is eight years old, so I asked all three that I spoke with at R&G to give me an estimate before making any repairs to see if buying new would be more cost effective in the long run. Without hearing a word from R&G, I receive a bill in the mail for $275. (A brand new oven of the same model currently sales for only $320 at Lowes!) Furthermore, the bill listed four widely different parts they replaced, from the clock module to the heating element, telling me they did not diagnosis and fix the problem, but only changed a bunch of parts until it started working again…
I am very disappointed with the service I received from R&G Maytag.
R G Maytag Home Aplliance Center And U Haul Rental is a US Home Goods Store based in Bryson City, North Carolina. R G Maytag Home Aplliance Center And U Haul Rental is located at 2690 Governors Island Rd, Bryson City, NC 28713, USA.
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